In 2016, a Mercedes with air suspension bought by a Lexus dealer. The dealer sells all cars with century Service Powertrain guarantee that are included in the costs, and then tries to acquire a higher warranty that covers more parts. For $2300, I was able to extend the coverage of most components for an additional 36 months and 70K miles. I had read that the air suspension costs 1000 dollars per corner to repair it (it`s more like 1,200 dollars). Lost one of the corners recently, and eventually the company paid for a spare, work and car rental. In the end, the company did what they had to do under the contract, and I do not think they hurt the on-duty advisor. On this one case, I`d be a 4 or 5 star rating, BUT, I`m just happy and happy (3 and 4 stars on this scale), and here`s why. In general, customers say that Century Warranty Services does a good job of covering costly repairs, but that their customer service needs to be improved. “I`m glad I bought this warranty! This was the best plan for US$4,766. I made money with the amount of expensive repairs.
My vehicle has an air suspension, and it was a 1,000 $US x repair the 4 corners of the vehicle. And, I had a leak of engine oil in the back that was over 2000 dollars! They covered all the repairs! First of all, don`t take any of this positive criticisms of Century seriously. Certainly, they are written by collaborators to compensate for the negative image they have built with consumers. Even if you bought a contract with them, I would advise you to terminate your contract, which you have to do with the dealer who put you under pressure to buy it. According to the trader and Century, they reimburse your contract and pronope it accordingly. I have not yet received a refund or confirmation of a refund that is being processed, and it`s been 3 months since I officially started the process by Emich Chevrolet in Lakewood Colorado. The Century Service Administrator amended the original contract of the one that I and the reseller manager signed and sent me a copy of the amended contract by email. The amendments included a zero reduction in the purchase price of the vehicle, a reduction in the purchase price of the contract (which affects the amount of the proportional refund when cancelled) to a smaller dollar value, and the new contract was called an “e-contract” and had no signatures.